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EU Urban Mobility Observatory
News article10 February 20202 min read

Guidance published on inclusive public transport outside of cities

An EU-funded research project has just published a report about how to develop public transport outside of cities in order to improve accessibility and to reduce exclusion.  

The project, INCLUSION, is a Horizon 2020 project that aims to address some of the issues relating to the accessibility and inclusiveness of public transport in remote urban, rural and deprived areas. It is focusing on identifying gaps and unmet requirements for all, and especially for vulnerable users, to create and test inventive and transferrable solutions. The project is just beginning its final year, in which it will analyse the results of the pioneering transport measures that have been designed and tested in the six pilot locations.

In its recent report, ‘Typology and description of underlying principles and generalisable lessons’, 51 case studies were analysed that resulted in the identification of eight principles of inclusive mobility. This needs to be:

  • empowering;
  • empathetic;
  • accessible;
  • affordable;
  • gender equitable;
  • safe;
  • convenient; and
  • efficient.

Another report, ‘Compilation of 51 case study profiles; overviews and in-depth investigations’, will link the case studies to specific area types, mobility gaps, types of vulnerable user and to different approaches. This will be publicly released in February 2020.

Since the summer of 2019 six INCLUSION Pilot Labs have been implementing some of the measures suggested during the planning phase of the project:

  • In Barcelona, new on-demand bus stops and routes were created for the Canet Rock Festival, which used data from an analysis of local social media.
  • In Budapest, the Jarokelo website has been launched which allows users to upload issues that can be quickly forwarded to the appropriate authorities to resolve.
  • An e-bike sharing service is now live in the Cairngorms in Scotland.
  • A MobiTwin app and Olympus Mobility app have been tested in the Belgian Flanders Region. The MobiTwin app allows low income users to utilise a taxi service formed of volunteer drivers whilst the Olympus app searches for the cheapest method of transport for your route, intelligently combining all forms of transport.
  • In Florence, migrants have tested a demonstration version of an app that uses rail timetables and a crowdsourcing tool.
  • In the Rhein-Sieg region in Germany, a new map highlighting bus lines, cycleways, ‘forgotten paths’ and bike racks has been distributed amongst local households.

Further examples of innovation in public transport outside of cities can be found in the project's newsletters.

Source: Newsletter first published in December by INCLUSION.



Publication date
10 February 2020
  • Mobility management
  • Europe-wide