Accessibility statement

This statement applies to content published on the domain: https://urban-mobility-observatory.transport.ec.europa.eu/’

It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.

This website is managed by Directorate General for Mobility and Transport. It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

• e.g. zoom up to 200% without problems
• navigate most of the website using just a keyboard

• navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549,  v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.

This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.

The website was last tested on 11/12/2023.

This statement was reviewed on 19/12/2023.

This statement is based on a review done by an automated tool Axe Monitor.

We welcome your feedback on the accessibility of the EU Urban Mobility Observatory website. Please let us know if you encounter accessibility barriers:

• https://european-union.europa.eu/contact-eu/call-us_en
• MOVE-INFOSec [dot] europa [dot] eu (MOVE-INFOS[at]ec[dot]europa[dot]eu)

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.

The ‘EU Urban Mobility Observatory website’ is designed to be compatible with the following most used assistive technologies:

• the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers;
•  in combination with the latest versions of NVDA, VoiceOver and TalkBack.

The accessibility of the ‘EU Urban Mobility Observatory website’ relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Despite our best efforts to ensure accessibility of the ‘EU Urban Mobility Observatory website’, we are aware of some limitations, which we are working to fix. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.

Known limitations for the ‘EU Urban Mobility Observatory website’:

1. Colour contrast: some pages have poor colour contrast.
2. Hyperlinks: some buttons and/or links don’t have readable text.
3. PDF: many documents are in PDF format and are not accessible.
4. Navigation menu accessibility: Some content has not been properly coded for the best experience with a screen reader.
5. Buttons: Some buttons are not being properly announced by screen readers.
6. Missing image description: Images on banners and carousel do not have image description.
7. Interactive maps: Interactive maps are not accessible to people with a vision impairment or users who rely on keyboard navigation. 
8. Graphs and charts – use of colour: Some graphs and charts on the website rely on colour alone to communicate information, which is confusing for people with colour vision deficiency. In charts where labels are not visually associated with the corresponding coloured section, clicking on the labels in the legends toggles the corresponding line, bar or section on or off, which allows users to check which label belongs to which part of the chart.
9. Video captions: Some of our videos do not have captions. We are continuously working on adding them to more videos.​
10. Video player – keyboard accessibility: We are aware of some issues with the keyboard accessibility of our video player (when selecting the caption language from the menu, it is not possible to use the arrow keys to move between languages, this can only be done with the TAB key).
11. Heading Hierarchy: Some pages do not present content in an hierarchical heading organisation.