Report: Incorporating Informal Transport in Mobility Planning

The ‘Incorporating Informal Transport in Mobility Planning’ report by the International Transport Forum was published recently on 5 March 2025. 

Informal transport refers to transport services that operate without being formally regulated, often offering flexible, demand-responsive options in areas where public transport is limited or unavailable. These services include shared minibuses, private ride-hailing, unregulated taxis, motorcycle taxis, informal carpooling and community-run transport services. Informal transport is most common in developing countries, where public transport may be limited. However, it also exists in developed countries, usually in areas where formal transport options are poor or don’t meet people's needs.

This report provides insights into how decision makers can maximise the societal benefits of informal transport while limiting its negative externalities. It also explores the various forms and business models associated with informal transport and how these influence engagement with public authorities. The study examines potential benefits for marginalised communities and pathways to transform the sector to reduce congestion while improving safety, working conditions and sustainability.

European cities are striving for more efficient, safe and sustainable transport systems and the recommendations from this report offer a broader framework for thinking about urban mobility: 

Click here to read the report in full. 

Author: Amy Nicholson

Views and opinions expressed are those of the author(s) and do not reflect those of the European Commission.