The five As for digital transport inclusivity

There are 5 main inclusivity requirements to be fulfilled by transport systems and Bax & Company have created a matrix summarising, for each requirement, how introducing digital technologies to the transport sector can provide more inclusive services for vulnerable users.

Steering the development of (new) digital mobility (services) towards achieving sustainability goals and greater social inclusion is key to enabling new opportunities for everyone and widening for everyone and widening social uptake. Inclusion is a critical requirement for European transportation systems, as everyone should have the freedom and possibility to move around safely and independently. This is of special importance when looking at user groups that are vulnerable to exclusion, such as the elderly, deprived families and people with disabilities.

Digital mobility could mean new opportunities and possibilities for these citizens. The latest research in digital transport inclusiveness, as performed under different state-of-the-art projects (e.g H2020’s HiReach and INCLUSION) has concluded that the following five key factors are commonly identified as the necessary inclusivity requirements to be fulfilled by transportation systems.

1. Availability
2. Accessibility
3. Affordability
4. Adequacy
5. Awareness

Bax & Company have created a matrix summarising, for every one of the 5 inclusivity parameters, how the introduction of digital technologies in the transport sector can provide more inclusive services for 4 specific examples of vulnerable users. Read the full article on their website.